Preparing for an Exam

Preparing for Your Proctorio Exam

This section helps test-takers prepare themselves, their devices, and their testing environment for a smooth Proctorio exam experience. It covers system requirements, best practices for setup, tips to avoid technical issues, and...

Avoiding Software Conflicts

Learn how VPNs, virtual machines, antivirus software, and network settings may affect your exam and how to prevent or resolve common conflicts.

Proctorio Optimization Apps

Test-takers can download Proctorio's free optimization tools to resolve common camera, microphone, and performance issues. Each app is designed to improve compatibility and exam stability, with source code available for review to support transparency and...

Checking for Updates

This section provides guidance on keeping your system up to date to ensure Proctorio exams run smoothly and securely. It covers how to check for and install browser, operating system, and hardware updates across Mac...

Increasing Available RAM

This section explains Proctorio's 2 GB RAM requirement and how insufficient memory can lead to performance issues during an exam. It provides basic and advanced troubleshooting steps to free up RAM across macOS, Windows, and ChromeOS, and...

Disabling System and Site Notifications

This section advises test-takers to disable both system and browser notifications before starting a Proctorio exam to prevent distractions and avoid potential exam disruptions. It provides step-by-step instructions for turning...