Preparing for an Exam

This section helps test-takers prepare themselves, their devices, and their testing environment for a smooth Proctorio exam experience. It covers system requirements, best practices for setup, tips to avoid technical issues, and...

Some services and applications are not permitted during Proctorio exams. These include tools that can intercept exam data, conceal a test-taker's identity or activity, or provide unauthorized access to outside resources. Prohibiting these services helps protect the privacy of test-takers...

Test-takers can download Proctorio's free optimization tools to resolve common camera, microphone, and performance issues. Each app is designed to improve compatibility and exam stability, with source code available for review to support transparency and...

This section provides guidance on keeping your system up to date to ensure Proctorio exams run smoothly and securely. It covers how to check for and install browser, operating system, and hardware updates across Mac...

This section explains Proctorio's 2 GB RAM requirement and how insufficient memory can lead to performance issues during an exam. It provides basic and advanced troubleshooting steps to free up RAM across macOS, Windows, and ChromeOS, and...

This section advises test-takers to disable both system and browser notifications before starting a Proctorio exam to prevent distractions and avoid potential exam disruptions. It provides step-by-step instructions for turning...