Disabling Multiple Displays

Overview

Exam administrators can restrict the use of multiple displays during an exam. If more than one display is detected, Proctorio will display the following message on the Before You Begin page: "Multiple display screens detected. Please disable all but one monitor."

This image displays a warning message in red, notifying the user that action is required before continuing. It states that multiple display screens have been detected and instructs the user to disable all but one monitor. A link labeled "Need help?" is provided for additional assistance.

Troubleshooting

To resolve the issue, physically disconnect the monitor from your device; in most cases, disabling or powering off the monitor will not satisfy the requirement.

If you are unable to disconnect the additional display(s), please try the troubleshooting steps provided below.

Mac

Mac devices do not provide the option to disable additional displays; you must physically unplug the display from your device.

Windows

Press Windows key + P to switch display modes; keep pressing until only the PC screen is displayed.

ChromeOS

Chrome devices do not provide the option to disable additional displays; you must physically unplug the display from your device.

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