The exam data is recorded and made available exclusively to your course instructor—and no one else.
Military-grade, zero-knowledge encryption ensures that your exam information is kept safe.
Our privacy design means we can't even see your data. There is nothing for us to sell to third parties.
When you're ready to take a proctored exam you will need to use Google Chrome with the Proctorio extension. Launch Chrome or download the browser to your computer.
Install the Proctorio Chrome extension. This process is automatic and only needs to be done once. The extension will update automatically.
Simply navigate to your learning management system (Canvas, Blackboard, Moodle etc.) and start the proctored exam issued by your instructor—and best of luck to you!
Support is always just seconds away. Proctorio loves to make it easy to get instant help 24/7.
The fastest way to get support is through our live chat, accessible by clicking the extension’s shield icon.
No. Proctorio is fully automated and never requires scheduling, so you can take your exam at any time without waiting or paying a penalty.
No. Proctorio integrates with your school's learning management system so you don't need a separate password to take a test.
No. If your institution requires video, audio, or screen capture, Proctorio will store that data and provide an automated suspicion report to your instructor. No Proctorio employee has access to this data.
Proctorio uses zero-knowledge encryption technology that ensures your information is encrypted when it leaves your computer, is transferred, and then stored in the cloud.
Never. Proctorio does not and cannot collect any unencrypted personally identifying information on any user, so there's nothing to give to third parties.
Only authorized school officials can unlock and view the exam recordings, not Proctorio. Additionally, our state-of-the-art, double-encryption technology ensures that all of your exam data is safe from hackers.
Proctorio offers a flexible service, which may include recording of video, audio, and screen activity or none of the above. The system requirements are dependent on the exam settings. Test takers are encouraged to use a practice exam to test their systems prior to taking an exam. Virtual machines and proxy connections will not work.
Note: In most cases, Proctorio's modest requirements can accommodate devices as old as 10 yrs. and it should be noted that the Operating System version requirements do not coincide with the devices' age. For security & functionality, it is generally recommended that test-takers update their systems to the most recent OS possible.
| Windows | Mac | Linux | Chrome OS | |
|---|---|---|---|---|
| Operating System | Windows 7+ | macOS 10.11+ | Ubuntu 18.04+ | Chrome 58+ |
| Processor | Intel Pentium or better | Intel | Intel Pentium or better | Intel or ARM |
| Free Disk Space | 250 MB | 250 MB | 250 MB | 250 MB |
| Free RAM | 2 GB1 | 2 GB1 | 2 GB1 | 1 GB1 |
| Upload Speed | 0.092 Mbps - 0.244 Mbps2 | |||
| Microphone | Any Microphone, either internal or external3 | |||
| Webcam | 320x240 VGA resolution (minimum) internal or external3 | |||
Proctorio has a dedicated help center and knowledge base to provide you with a complete self-service option for all your support needs. Here you will find a full range of topics and articles to help you better utilize Proctorio and troubleshoot technical issues.
