About A-LIGN
Proctorio partners with A-LIGN, an independent third-party auditor, to complete all certification audits, including ISO 42001, ISO 27001, ISO 27018, and SOC 2 Type 2.
We regularly subject our platform, systems, and processes to rigorous third-party audits that not only ensure regulatory compliance but also identify potential vulnerabilities and data processing biases.
Proctorio partners with A-LIGN, an independent, third-party auditor, to complete our SOC 2 Types 1 and 2 (System and Organization Controls) cybersecurity audits. These audits assess the privacy, confidentiality, security, availability, and processing integrity of our software. Being SOC 2-compliant means Proctorio is designed to keep our users' private data secure.
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In June 2024, Proctorio achieved ISO/IEC 27001:2022 certification, an information security certification developed by the International Standards Organization (ISO) and the International Electrotechnical Commission (IEC) to standardize the process for establishing, implementing, operating, monitoring, reviewing, and maintaining an ISMS (information security management system). ISO 27001 focuses on data confidentiality, integrity, and availability and certifies that our ISMS was implemented and managed effectively.
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Proctorio achieved ISO 27018:2019 certification in 2022. An extension of our ISO 27001 certification, ISO 27018 provides 25 additional privacy and security controls. This newer certification from the International Standards Organization examines the capacity of Proctorio’s cloud to handle personally identifiable information (PII) and ensures user information and data are protected.
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Proctorio achieved ISO 42001 certification in June 2025. This certification from the International Standards Organization is the world's first international standard for AI management systems, establishing requirements for developing, implementing, and maintaining an AI management system. ISO 42001 ensures that Proctorio's artificial intelligence systems are deployed responsibly, with appropriate governance, risk management, and ethical considerations in place to protect users and maintain transparency.
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Proctorio partners with A-LIGN, an independent third-party auditor, to complete all certification audits, including ISO 42001, ISO 27001, ISO 27018, and SOC 2 Type 2.
In 2020, Proctorio engaged White Oak Security, a leading information security consulting company, to perform a month-long assessment of our software and the cloud environment. White Oak Security tested regions around the world—including the U.S., Canada, the European Union, Australia, and the Middle East—to confirm that Proctorio's exam audio and video recordings are stored properly, according to local privacy and security laws.
White Oak Security's penetration testing showed Proctorio appropriately implemented cryptographic functionality and end-to-end encryption. Vetted, industry-standard algorithms also confirmed that we never possess the encryption keys for stored exam audio and video recordings, meaning only approved institution representatives can see a test-taker's personally identifiable information (PII).
Proctorio was heavily involved in the development of IMS Global LTI standards and received the IMS LTI certification in January 2020. This means our Learning Integrity Platform passed stringent IMS tests and audits for interoperability, our software's ability to exchange and utilize data.
Proctorio has proudly been awarded the IMS Data Privacy Seal for privacy and data security policies and practices. This seal certifies that an ed-tech application or extension has satisfactorily completed the IMS TrustEd Apps vetting process. The product's ratings on the IMS TrustEd Apps Rubric are reflective of each application's or extension's approach to four key areas: collecting data, maintaining security, sharing data with third parties, and managing advertisements.
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