Is Proctorio ever on without my permission?
No. Proctorio makes the test taker fully aware of what permissions are required to enter a Proctorio exam. Proctorio software only runs during an exam as a browser extension, meaning its access to the information on a test taker’s personal computer is limited and it can not access personal files or change system settings. We encourage exam administrators to introduce test takers to Proctorio at the beginning of the course to show them what they can expect.
Once I install Proctorio, is Proctorio always on?
No, Proctorio only runs during an exam. Test Takers can tell when Proctorio is “on” because the Proctorio shield icon will turn green. Since it is a browser extension, it can be uninstalled or disabled immediately after an exam is submitted and reinstalled or enabled in time for the next exam.
When does Proctorio start and stop recording?
Proctorio only records during an exam, and if the video/audio/screen recordings settings are enabled by the exam administrator. Recording starts right as you enter the exam, after the diagnostics check and exam agreement have been completed. Recording stops as soon as the test taker submits the exam.
Who is watching me when I am using Proctorio?
Only your institution-approved exam administrator has access to your audio/video/screen recordings. In most cases this is your instructor and/or TA. If your institution is utilizing Live Proctoring with Bring Your Own Proctor, a proctor designated by your institution will be monitoring you during the exam, flagging certain behaviors, as dictated by your exam administrator, and then sending the results to your instructor or institution for review. Decisions regarding potential breaches of exam integrity are left to the discretion of your exam administrator or institution.
Does Proctorio use facial recognition?
No. Unlike some competitors, Proctorio only uses facial detection. Facial detection is used to see if a test taker is looking away from the screen for an extended period of time, if there are other people present in the test-taking environment, or if the test taker has left the exam for any reason. All of these are indicated by the absence of a face on the screen for a period of time.
Does Proctorio access the personal computer files or data of test takers?
No. Proctorio will never access your personal files or data stored on your computer.
Why don’t you allow bathroom breaks during your exams?
Actually, Proctorio encourages exam administrators to allow bathroom breaks during exams. What is and is not allowed during an exam is up to the exam administrator.
Do I lose exam time during the pre-check process?
No. The exam timer does not start until after the pre-checks are complete.
As a test taker, where do I sign up / register / login?
You don’t! Proctorio makes it easy to take exams by only integrating as a Single Sign-On provider. Simply return to your exam-administering platform and take your exam.
How do I schedule an exam?
You don’t! Here is one way to think about it, ask yourself, when can you take the exam? Ok great, take it then. This of course is subject to the exams administrators exam window, so please first check with them.